Special Melted Products Ltd.

President Way
Sheffield S4 7UR
United Kingdom

Procedure – whistleblowing

The aim of this procedure is to encourage you to raise any genuine concerns you might have about wrongdoings within the company without fear of reprisal, to provide you with guidance on how to raise those concerns and to enable us to investigate such concerns and deal with them appropriately.


This procedure applies to all employees, apprentices, workers and anyone else who has a contract to carry out work for us personally. It does not apply to genuinely self-employed contractors who run a profession or business on their own account.


You should not use this procedure for complaints relating to your own circumstances, such as the way you have been treated at work. In those cases, you should use the grievance procedure. This procedure is for making a disclosure of wrongdoing or malpractice where you reasonably believe that disclosure is in the public interest. If you are uncertain whether or not something is within the scope of this procedure, you should seek advice from Human Resources.

Types of wrongdoing addressed by this procedure

If you genuinely believe that we, or any of our workers, have taken, are intending to take or have failed to take action that you reasonably believe could lead or amount to:

  • a criminal offence, including bribery;
  • a failure to comply with any legal obligations;
  • a miscarriage of justice;
  • danger to the health and safety of any individual;
  • damage to the environment; or
  • the deliberate concealment of information concerning any of the matters listed above

You should disclose this information verbally or in writing to the HR department in the first instance, however; the SMP Integrity Line is also available under following link: https://smp.integrityline.com

If you make such a disclosure, you should provide full details and, where possible, supporting evidence.

Investigating allegations of wrongdoing

If you disclose information in accordance with this procedure, wherever reasonably practicable we will keep your identity confidential.
We will investigate your allegation promptly. We may require your assistance during our investigation. HR will coordinate all matters of this nature.

We will aim to keep you informed of the progress of the investigation and its likely timescale. However, sometimes the need for confidentiality may prevent us giving you specific details of the investigation or any disciplinary action taken as a result (see further below, concerning confidentiality).

While we cannot always guarantee the outcome you are seeking, we will to deal with your concern fairly and in an appropriate way. By using this procedure you can help us to achieve this.

If you are not happy with the way in which your concern has been handled, you can raise it with a member of the Board of Directors.

We will inform you of the outcome of the investigation as soon as practicable. We will take appropriate action and this will reviewed by the HR function.

Action we may take

No action will be taken against anyone who raises a genuine concern in accordance with this procedure.

We may take appropriate action against any person found to be:

  • victimising another person for using this procedure (please tell HR if you think you have been victimised, or raise it formally under the grievance procedure if the matter is not remedied); or
  • deterring any person from reporting genuine concerns under this procedure (please tell HR if you think you have been deterred and raise it formally under the grievance procedure if the matter is not remedied).

This may involve us taking disciplinary action, which may result in dismissal.

We may also take disciplinary action against a person who does not act in accordance with this procedure.

Confidentiality, data protection and record keeping

We aim to deal with allegations raised under this procedure sensitively and with due respect for the privacy of the individuals involved. All employees must treat as confidential any information communicated to them in connection with an allegation made under this Procedure.

Conducting investigations and interviews under this procedure involves us processing the personal data of the employees concerned. We use this personal data in order to investigate and deal with whistleblowing allegations. Our legal grounds for doing so are that it is necessary:

  • to comply with our legal obligations and for the performance of the employment contract (i.e. to investigate and deal with allegations of wrongdoing in accordance with our duty of trust and confidence to our employees)
  • in our legitimate interest to deal effectively with whistleblowing allegations, whether you are the subject of them or are otherwise connected to the issues raised

Special category data and data relating to criminal offences or convictions may occasionally need to be processed under this procedure – for example, where an employee raises an allegation of wrongdoing in the company which involves treating individuals badly because of their race or sexual orientation, or where an employee requires a reasonable adjustment to the operation of this procedure to accommodate a disability. Our additional legal grounds for using such data are that this is necessary: to exercise legal rights/comply with legal obligations in relation to employment; and to establish, exercise or defend legal claims.

Where we take witness statements from employees with information about the allegations being investigated under this procedure, such statements will be treated confidentially and will only be shared with individuals who need to be involved in the investigation and any follow-up action. This will ordinarily be HR and the person/people conducting investigations. The Mutares Compliance Officer may also be involved. In addition, if in the course of investigations under this procedure it becomes apparent that misconduct has taken place which requires investigation under our disciplinary procedure, witness statements taken under this procedure may be used in any subsequent disciplinary procedure and may therefore be shared with the person/people conducting investigations and hearings, as well as the employee whose conduct is the subject of disciplinary proceedings, to enable them to prepare for the hearing and respond to the allegations against them.

We will ordinarily keep records of allegations raised under this procedure for the time set in the Grievance section of our Data Retention Procedure – a copy of which is available from HR

More general information, including details of who your personal data is shared with, your rights under data protection law and who you should contact if you have any concerns is contained in our employee privacy notice, which can be accessed via the intranet or a copy obtained from HR.

Status of this procedure

This procedure does not give contractual rights to any individual. The company reserves the right to alter any of its terms at any time although we will notify you in writing of any changes.

[1] (i.e. personal data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health conditions, sexual life or sexual orientation, or biometric or genetic data that is used to identify an individual)